Complaints & takedowns

Last updated 2 October 2026

We take every complaint seriously. Here is how to reach us and what happens next.

Report illegal or harmful content

Use the Report button on the content, or email [email protected] with links to the content and why it should be removed. You don’t need an account.

• Anyone under 18, or non-consensual content: we act on these first and remove content while we investigate.
• Content of you shared without consent: tell us and we will remove it and block re-uploads where we can.
• Copyright: include the work you own, where it appears on Subz, your contact details, and a statement that you believe the use is unauthorised.

Our timescales

We acknowledge complaints within 24 hours and aim to resolve them within 7 days. We will tell you what we did and why.

Appeals

If we removed your content or suspended your account and you think we got it wrong, reply to our email or write to [email protected] within 30 days. A different member of the team will review the decision.

Online Safety Act

You can also complain to us about how we meet our duties under the UK Online Safety Act, including our age-assurance measures, using the same address.